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IN'n'OUT Autocentres Northampton - Kettering Road

IN'n'OUT Autocentres Northampton - Kettering Road

4.6(520 reviews)See reviews ↓·Northampton

What customers say

Based on genuine customer reviews

Drivers bringing vehicles in for MOT testing, servicing and minor repairs describe a consistently smooth experience at this Northampton autocentre, with work generally completed on the same day. The reception team earns particular credit, and Jamie and Brad are named for being welcoming, helpful and accommodating from the first call. A recurring theme is clear communication, with customers advised when the car will be ready, kept informed while work is in progress and contacted once it is finished. Several reviewers note that the centre fits in vehicles at short notice when other garages could not, and that motors are returned to use quickly.

The standard of work on testing, servicing and repairs draws steady praise, as does the value customers feel they receive for the money spent. Comfort and cleanliness also feature, with the waiting area described as cool and tidy, and the online booking process reported as straightforward. Vehicles are treated with care, problems are sorted without fuss, and the courtesy shown by staff is a point that comes up often, leaving drivers glad to return for routine maintenance and glad to recommend the centre to family members.

Auto air conditioning serviceVehicle repair shopBrake shopVehicle RepairOil change serviceTyre Shop

Reviews

Reviews are taken from publicly available sources.

BA
bhavyang acharya27 August 2026

Exceptional service yet again from this garage. I work as a doctor and had a tight schedule in between home visits. I contacted Jamie who was very friendly, helpful and accommodating. I was able to take my car in quickly and have all the work done in good time as they had promised. Jamie kept me updated throughout and rang me to inform me that the work had been completed to my satisfaction I was back on the road within a couple of hours. Excellent service aa always by Jamie and his team. Highly recommended for care, service and competitive pricing. Thank you

VT
Vladislavs Tretjakovs5 June 2026

Very good centre, great customer service and overall care for the vehicles. I usually get my MOT done here and minor repairs, never had any issues with the guys.

KL
Katie Lowden28 May 2026

Excellent service here today for my car's MOT. Easy book in system online. £50. 30 minute wait in a Air-conditioned waiting room with drinks machine (free of charge)seating with tables. Swift check in, polite worker on reception desk. Highly recommend 👍🏼

AH
Alex Halliday23 May 2026

Called around other garages, couldnt fit me in. No problem with in'n'out ketting road, all sorted on the day! Bunch of hero's! Had to wait a little longer then expected but I didnt mind.

DW
d wills22 May 2026

Really good service on my car and polite service team

PK
Paul Keeler19 May 2026

Another yearly MOT visit and another great experience. Very professional and so courteous, its how customer service should be. Highly recommended 😊

F
finga097316 May 2026

Took my car here 2 weeks ago because it was making a constant squeal whilst driving, they called me back after an hour saying they couldnt hear it, no charge. Car still squealing, had already booked an mot and major service for the following week, mentioned the squeal again. Car passed mot with zero advisaries, service printout claimed front brakes 60% worn. Again, I was told they couldnt hear the squeal, car immediately squealed loudly as I exited the car park. This weekend I took the car elsewhere, explained about the noise, the mechanic drove the car for 1 minute and came back and told me I need new brake pads. He put the car on the ramp, span the wheel and it squealed, he then took me under the car and pointed out to me that my front pads were gone and the noise was the wear indicator dragging on the rotor, less than 10% of pad remaining, he fixed my car within 2 hours of calling. I now have an mot that I do not trust plus a major service that I do not trust, and has lies on it about the pads. I am never coming here again, and I would advise everyone not to also

Garages & MOT centres in Northampton compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 3 businesses in this category in Northampton are compared.

RankProviderRatingReviewsOpen Sat.
1Autopoint Northampton Limited - Eurorepar Car Service Centre★ 4,8124Yes
2Duston Garage★ 4,7163Yes
3IN'n'OUT Autocentres Northampton - Kettering Road (this page)★ 4,6520Yes
Contact
Working hours
Monday08:30–17:30
Tuesday08:30–17:30
Wednesday08:30–17:30
Thursday08:30–17:30
Friday08:30–17:30
Saturday08:00–17:00
SundayClosed