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JW Cambridge

JW Cambridge

5.0(29 reviews)See reviews ↓·Cambridge

What customers say

Based on genuine customer reviews

Diagnostic expertise forms the core of what customers describe at this Cambridge operation, where Jake is repeatedly credited with identifying underlying faults that had defeated other workshops, including engine management warnings on Mercedes models that were traced and corrected after careful assessment. The work covers vehicle repair, inspection and diagnostic services alongside MOT testing and body shop attention, and reviewers describe clear explanations of what was found and why the recommended fix was needed. Being kept informed before and after the job comes up often, with useful advice on maintenance and software matters such as an erased OBD configuration.

Charges are described as honest and fair rather than inflated, and the value is repeatedly contrasted with main dealer rates. Punctuality and speed feature regularly, including an occasion when a breakdown was attended to straight away and repaired without delay. The finished repair and standard of workmanship attract consistent commendation, while Jake's willingness to share his expertise is highlighted as a distinctive part of the experience for owners bringing their vehicles in for tuning, diagnostics or general mechanical attention.

Car Body ShopVehicle repair shopVehicle Tuning ServiceMOT CentreDiagnostic centreMotor vehicle dealer
JW Cambridge — Customer photo

Reviews

Reviews are taken from publicly available sources.

N
Nay29 June 2026

Highly recommend Jake at JW Cambridge local Benz specialist ! He helped me solve a complex issue with my car and gave honest, helpful advice throughout. Fast service, professional, supportive, and very competitively priced much better value than the Merc dealership. I’ll definitely be back. Thanks, Jake!

SC
Stephen Church19 June 2026

Expert Mercedes service. It is just great to deal directly with a Mercedes-trained mechanic. Jake really knows his stuff and has got excellent communication skills. All that means that you get a brilliant all round service. I wouldn't go back to the Main Dealer. A real find!

PM
Paul Mansell19 June 2026

Jake Knows his stuff, Managed to sort out my car after I managed to do an OBD error and wipe some software All back to how it should be now Great Service and I would definitely recommend

DH
D Hall20 May 2026

Fantastic service from Jake.

SH
Samiul Haque25 April 2026

Jake is a Genius! Seriously he is really good in finding the UNDERLYING issue. I had Engine management light ON with my Mercedes and it was dealth with professionalism, explained everthing and found the issue. It was fixed based on his recommendation and I would highly recommend him. The original issue couldnt be resolved by Mercedes. Jake found it! Thanks Jake. P.S. When one pays for something and you get the correct service with total support you know its the right place.

OG
Owen Gould21 April 2026

Fantastic service, couldn’t recommend any better 👏

AK
Ajith K. A. Gedara14 March 2026

Very talented guy. He fixed my car some others couldn't fix.

Garages & MOT centres in Cambridge compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 5 businesses in this category in Cambridge are compared.

RankProviderRatingReviewsOpen Sat.
1JW Cambridge (this page)★ 5,029No
2German Car Specialist Cambridge Ltd GCS Cambridge★ 4,6224No
3Cambridge Smart Cars Ltd★ 4,588Yes
4Halfords Autocentre Cambridge Clifton Road★ 4,5597Yes
5Halfords Garage Services Cambridge★ 4,3704Yes
Contact
+441223311711www.jwcambridge.co.ukUnit 1, 2 Swanns Rd, Cambridge CB5 8JZ
Working hours
Monday09:00–17:00
Tuesday09:00–17:00
Wednesday09:00–17:00
Thursday09:00–17:00
Friday09:00–14:30
SaturdayClosed
SundayClosed