Fastlane Autocare - Mobile Mechanics.

Excellent service Phil knew his stuff diagnosed the problem and the van is working. Polite, professional and very friendly

Well after the stress of the iPace stopping working yesterday, I mean it was dead!!! we called Fastlane Autocare as they are a local company. We didn't have any expectations that the problem could be resolved, but we was very wrong. From calling and discussing the problem the engineer visited the next day at a time suitsble for us and carried out a full diagnostic of the electrical system. We had the AA fit a new battery the day before but it didn't help. The engineer identified that the small 12v secondary battery was dead so we needed a new one and was hopeful that it would resolve the issues. Within 4 hours he was back with the new mini battery, installed it, coded it to the car then test drove it. Yes it did drive, and all the problems and faults were gone. I can't tell you how happy we are with the service and efficiency that this company and especially the engineer have shown. The engineer was friendly, courteous and explained everything in detail so we knew what to expect. I would not hesitate in recommending this company to anyone with any electrical problem. They keep in touch to let you know exactly what is happening and work around you at home or at work. A well deserved 5 stars today. You have probably saved us thousands of pounds and saved us having to take it to Jaguar..a huge Thankyou.

Craig Arrived early which was what I needed, promptly diagnosed what the problem was, he was very friendly made me feel comfortable dealing with the situation. Would definitely use this company again, Matt was so nice on the phone put me at ease. Thank you for your help trying to resolve my problem regards Nikki

Craig, was courteous, helpful and confidently identified the fault ( faulty sensor), ran a diagnostic and confirmed his own understanding of the problem. Importantly he gave me enough confidence to drive the car whilst the spare part is bought and fitted.

These people are rip off merchants, our motorhome broke down so we had it towed to Fastlane, they charged over £200 for a diagnostic check, they ask for another payment upfront for another problem they found, everytime we rang them to see how far they were to finding the problem there was something else wrong & they asked for more money, after about 3 weeks we decided that enough was enough so decided to phone another garage nearer to us so we had it towed once again but before they let us remove the van we had to pay for more work which they said they had done so that was paid then we had it sent to another garage. This other garage did their own diagnostic check(which only cost £60, sent away for parts needed within 2 days the garage phoned to say they had fixed in the new parts & it was ready to go..it just shows how fastlane were ripping us off..never take your car or van there if you actually want it fixing.

What an absolute joke of a business. Paid for at home service explained it was a motorbike with a fault on the electrics(lights) to which a car mechanic was sent who had no clue on bikes even down to not knowing how to start a bike or how to remove the seat to get to the relays so we have paid £180 to get told he can't fix it as he doesn't know about bikes. I certainly wouldn't rate the company and rip people off its disgusting behaviour and not a professional way to run a business. Also when you try to contact the company you can't get through on the phone lines !!!!!

Very honest and trustworthy company. My son recently had an issue with his VW T-Cross. The engine warning light was constantly on, but there didn’t appear to be any obvious faults. One of the passenger-side lights had filled with water, but we couldn’t see how that would be related. We booked the car into VW for investigation. They told us they couldn’t run diagnostics because of the water in the light and quoted around £1,000 to strip it down, replace the light, and only then begin diagnosing the engine fault. We decided to get a second opinion and contacted Fastlane. They responded the same day with a much more reasonable quote for the light and confirmed they could run diagnostics without needing to replace it first. It turned out to be a minor issue with the catalytic converter, which they fixed quickly and at a fraction of the cost. This was all after we had explained VW’s original quote, so they could easily have taken advantage—but they didn’t. Their honesty and professionalism saved us a significant amount of money. I can’t recommend Fastlane highly enough. We’ll be using them for everything going forward.