Mechanic CompareAdd your business
← Back to Norwich
AK Mobile Mechanic & Recovery

AK Mobile Mechanic & Recovery

4.7(374 reviews)See reviews ↓·Norwich

What customers say

Based on genuine customer reviews

AK Mobile Mechanic & Recovery draws consistent praise for Alex, the mechanic customers deal with directly, who is described across the feedback as helpful, knowledgeable and straightforward. A recurring theme is the willingness to take on work at short notice, whether recovering a car with clutch problems or renewing braking components on a work van shortly after another garage had quoted considerably more. The calibre of the finished job is mentioned repeatedly, with an engine replacement on a Ford Transit Connect, a timing belt, water pump, auxiliary belts and gearbox service on a Volvo S40, and an urgent oil change all drawing favourable comment, one owner noting the vehicle performed noticeably better afterwards.

Customers frequently remark on clear quotations and fair prices, as well as Alex's capacity to locate a fault that other mechanics had overlooked and to explain it without jargon. Punctuality, communication before and after the work, collection and delivery of vehicles, and his readiness to liaise with a dealer over repair payment also come up often. His friendly manner, patience when a booking had to be cancelled, and careful handling of a low-slung MR2 during recovery complete the accounts.

AK Mobile Mechanic & Recovery — Customer photo
AK Mobile Mechanic & Recovery — Customer photo

Reviews

Reviews are taken from publicly available sources.

CW
Charlotte Waterer24 August 2026

Absolutely brilliant service from Alex, would give 10 stars if I could! After having a really stressful experience elsewhere with my Volvo S40, I took it to him for a cambelt and water pump replacement, auxiliary belts and a gearbox service. He was knowledgeable, straightforward and genuinely took the time to make sure everything was done properly. He turned up exactly when he said he would and communicated well. The difference in the car afterwards was incredible — it drives beautifully and, most importantly, I finally feel confident that it's safe and reliable. He also explained what would need doing in the future without trying to pressure me into having unnecessary work done immediately, which I really appreciated. Finding a mechanic you actually trust is difficult, especially with an older car, but I wouldn't hesitate to take mine back to Alex. I'll definitely be returning for the brakes and any future work. Highly recommend.

ND
Nizam dxb23 August 2026

Very disappointing experience. The attitude and communication from the staff were extremely unprofessional and unfriendly. I expect basic courtesy and respect when dealing with a business, but unfortunately that was not the experience here. There are plenty of other garages that provide better customer service and make you feel like your business is actually valued. Based on my experience, I would not use this place again and would not recommend it to anyone. Hopefully management takes the feedback seriously and works on improving the way customers are treated.

MD
Millie Dicks24 July 2026

alex was amazing at getting my motorbike safely to the garage after the throttle body decided to go bye bye! amazing pricing and such a lovely bloke to chat with. thanks again Alex!

G
Glitterbug19 July 2026

I can not recommend Alex enough. I needed an urgent oil change and he could not have been more helpful. I was very impressed at his prices as well, great value for money. Will definitely use him again

GL
Georgia Lee6 June 2026

10/10 service from Alex, after having two different mechanics not be able to find the actual issue and having to spend an unnecessary amount of money, Alex was able to find the issue in less than an hour, and explained it in terms I understand. Friendly and professional would highly recommend

G
Gytizz28 May 2026

Best customer service ive ever had with any mechanic, was easy to book in, came and collected a car when he said he would and dropped it off after work was done, really friendly, best prices.will never use any other garage again 👍👍

AB
Alex B2 May 2026

Recovered my 1994 mr2 for a really good price and took it to my friends unit to be fixed wouldn't bother calling any other company they also have a winch if the car doesnt start like mine and had no issues with my car being fairly low PS it was luckly my radiator causing the overheating

Mobile mechanics in Norwich compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 5 businesses in this category in Norwich are compared.

RankProviderRatingReviewsOpen Sat.
1TB VEHICLE SERVICES★ 5,043No
2RS MECHANICS MOBILE & FLEET REPAIRS★ 4,9377Yes
3D&R Mobile Mechanic★ 4,930Yes
4Car Servicing MJ GARAGE★ 4,7106Yes
5AK Mobile Mechanic & Recovery (this page)★ 4,7374Yes
Contact
+44757236926216 Whiffler Rd, Norwich NR3 2BH
Working hours
Monday00:00–24:00
Tuesday00:00–24:00
Wednesday00:00–24:00
Thursday00:00–24:00
Friday00:00–24:00
Saturday00:00–24:00
Sunday00:00–24:00